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Fahrenheit LLC, led by Arrington Capital to Acquire Assets of Celsius Network
Google Initiates the Availability of Search Generative Experience
Tiktok is Piloting an AI-Powered Chatbot Named Tako
OpenAI Seeks to Crowdsource AI Regulation with a New Grant Program
OpenAI's Sam Altman raises USD 115M for the Worldcoin Cryptocurrency Project
ChatGPT Plugin is Integrated By Solana Labs to Link Blockchain and AI
WireMock Receives USD 6.5M in Seed Funding
Alteryx Expands Its Analytics Suite with Generative AI
Halcyon and CISO Global Partner to Mitigate Extortion and Ransomware Attacks
Ayar Labs Receives USD 25M for its Optical Chip Interconnect
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top new year’s resolutions for data, analytics, and ai
Sponsored by:
Dataiku
Published By:
Research Desk
Released:
Apr 07, 2023
Al in 2023 How to Scale AI in the New Year and amp; Beyond This ebook highlights the five core challenges that continue to prevent — or wholly derail — your efforts to scale AI, along with ...
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ai in cx: three steps to use ai to foster a customer- centric, competitive organization
Sponsored by:
Nice
Published By:
Research Desk
Released:
Sep 01, 2022
Customer experience (CX) trumps everything in the contact center. It’s the number one priority driving service and other activities. Yet, findings from Aberdeen’s Contact Center Executive’s Agen...
Read more
proactive strategies for using ai to manage consumer complaints
Sponsored by:
Nice
Published By:
Research Desk
Released:
Aug 23, 2022
Artificial Intelligence (AI) and analytics technology can efficiently automate complaint identification and classification and operationalize the remediation process, demonstrating compliance to regul...
Read more
the new future of professional services
Sponsored by:
Unit4
Published By:
Research Desk
Released:
Jun 08, 2022
Over the past six months, Constellation Research held one-on-one interviews with over 400 C-level leaders about their overall technology trends and strategies. This report sheds light on ERP ownership...
Read more
ai comes of age: putting customers and employees at the heart of data driven journeys
Sponsored by:
Genesys
Published By:
Research Desk
Released:
Mar 17, 2022
More deeply into their customer journeys and employee experiences making them more frictionless and data- driven than ever before.They’re using AI to understand pain points in customer journeys, pro...
Read more
unleashing the power of ai and super agents to transform customer experience
Sponsored by:
247 Ai
Published By:
Research Desk
Released:
Feb 15, 2022
While some people may fear AI will replace humans, the fact is that there will always be interactions that require the empathy and intuitive problem-solving skills of an agent. What’s inside: ...
Read more
transform cx with ai and super agents
Sponsored by:
247 Ai
Published By:
Research Desk
Released:
Feb 14, 2022
An agent’s superpower is confidence, enabling them to excel in customer care. Super agents equipped with AI- powered solutions pave the best road to delivering excellent customer care. Check ou...
Read more
everest group peak matrix® for conversational ai technology vendors 2021
Sponsored by:
247 Ai
Published By:
Research Desk
Released:
Feb 14, 2022
[24]7.ai, Inc., a recognized leader in Omnichannel conversational AI and contact center services, announced today that Everest Group has positioned the organization in the Leader section of the PEAK M...
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columbia sportswear enhances customer service, cuts costs with chatbot technology
Sponsored by:
247 Ai
Published By:
Research Desk
Released:
Feb 14, 2022
Columbia Sportswear is on a mission to provide highly available, omnichannel support to its very engaged customer base. Gerry Woodbury, Columbia’s director of customer care, knew that a customer exp...
Read more
cortex fabric version 6 data sheet
Sponsored by:
Cognitivescale
Published By:
Research Desk
Released:
Feb 09, 2022
Unlock revenue with intelligent AI systems Cortex Fabric Version 6, our next generation low-code platform makes it easy to get insights from any data, any model and any action. Citizen developer...
Read more
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