Customer Data Platform Whitepapers

It’s common for companies to take a toe-dip into event streaming to solve for a particular task or isolated use case. This developer-led approach works for a while. But if the platform never reaches...

As Marc Andreessen famously observed, “Software is eating the world”. Whether for development of external customer-facing services, or for automating internal business processes, the use of softwa...

The way we currently measure potential borrowers’ and other customers’ creditworthiness is broken. The credit scores that have become the gold standard are narrow, opaque, and easily manipulated m...

Learn how DTC businesses are creating experiences that truly connect with customers, and how you can do the same in this white paper...

Read this white paper to learn how using omnichannel support can help you handle increased inquiries during the holiday season, how to provide customers with the self-service they need, and how AI can...

In this complimentary webinar, Mel Gates, Senior Legal Editor of Privacy and Data Security at Thomson Reuters, will cover: Data privacy compliance issues, with a special focus on the GDPR, Brexit...

The recent Thomson Reuters/Acritas 2019 State of the Corporate Law Department report found that gender-diverse teams achieved significantly higher performance ratings, mirroring earlier research on co...

Transform Routine Global Trade Processes with Automation ONESOURCE provides certainty in uncertain times J.M. Huber Corp. (Huber) is a portfolio management company (PMC) with a suite of global bus...

Global Trade Automation: ROI for the Enterprise As technology continues to evolve, companies face a universal need to keep up with changes in automation for the sake of efficiency, profitability ga...

Ever Wonder What a Customer Data Platform Could Do for Your Bottom Line? See how to calculate CDP ROI in this free Forrester Consulting Total Economic Impact™ Study1 Have you and your team...